Some Documents Appear to be Missing

Sometimes, TurboLaw's internal list of documents gets "out of synch" with the actual documents which are installed in the program. When this occurs, it may appear as though documents are "missing" from the program when you attempt to create documents for a case. However, if you use the "Search Documents" feature or use the "Create Blank/Empty Forms" feature, you will still see these "missing" documents.

To correct this problem, TurboLaw simply needs to refresh its internal list of documents. To do this follow these steps:

  • Click on the Database menu, point to Utilities, and choose Re-Install All Documents.
  • Because this process may take a few minutes (especially on slower computers or if you have TurboLaw networked), TurboLaw will ask you if you are sure you want to do this. Click Yes to continue, and TurboLaw will refresh its internal list of documents.

Once this is done, close and re-open any case windows you had open. All of the documents should now be listed and available to create as new documents.

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