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Printing a document causes all fields to be emptied/blanked out

When printing a TurboLaw form, the text contained in most (sometimes all) of the gray-shaded form fields will not appear on the printout, even though the text appeared on the screen. After printing, the text may also be gone from the screen as well.

This problem is caused by a flaw in the way Microsoft Word "refreshes" form fields, especially in versions of Word prior to Word XP (a.k.a. Word 2002). The "refresh" causes the form fields to be emptied, which results in the "empty" printout.

To resolve this problem, follow these steps:

For Word 2000, 2002 (XP) or 2003

  • Click on the Tools menu and choose Options.
  • Then, click on the Print tab, and un-check the box which says Update Fields.
  • Then click OK.

Now when you print your document, the text in the form fields will also be printed.

For Word 2007

  • Click on the Office button (the big round button in the top-left corner) and click Word Options.
  • Then, click on Display, and un-check the box under the heading Printing Options which says Update fields before printing.
  • Then click OK.

Now when you print your document, the text in the form fields will also be printed.

For Word 2010

  • Click on the File button and click Options.
  • Then, click on Display, and un-check the box under the heading Printing Options which says Update fields before printing.
  • Then click OK.

Now when you print your document, the text in the form fields will also be printed.

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